FREQUENTLY ASKED QUESTIONS

eProTax is a Virtual (Remote) tax preparation website service of the U.S., for Individuals and/or Businesses (S-Corp, Corp, LLC, Partnership, Schedule C etc.) where you can file taxes from the comfort of your home, your workplace or anywhere with an internet connection. On our homepage at www.eprotax.com, you can select from the below three package types:

1. ePro Self – for this package type, you can input and complete your individual or business tax return yourself; hence, you will need to have knowledge of U.S. tax laws.
2. ePro Virtual – this is our most popular package where at a very low cost, we do everything for you where you make an appointment after you register, if you are a new client, or log in if you are an existing client and schedule your appointment. You will receive an email on your registered email address and a text on your phone with an appointment booking confirmation and then a reminder 15 minutes before the appointment to join in. Once joined in, an eProTax agent will be virtually waiting to complete your tax return. You can upload all your tax documents at the time you are making an appointment or during the appointment meeting.
3. ePro Direct – this type of plan allows an eProTax agent to come to your location, after you have made an appointment via your login credentials and complete the tax return in-person.

Yes, taxes can be done virtually. Simply sign up on www.eprotax.com and select the ePro Virtual option from the three packages on the homepage. Once registered, our ePro Tax agent will be available for you to file your tax returns.

We have been doing taxes for the last 6 years. However, our professionals have more than 6 years of experience doing personal and business tax returns.

Yes, we have Certified Public Accountants on staff who provide expert tax solutions.

Yes. All our tax returns, whether individual or business, are reviewed by the CPA before the end of each virtual meeting and before the return is e-filed.

Virtual tax filing is where you can file individual and/or business U.S. taxes from the comfort of any location you prefer with an internet connection and be able to file your taxes without any tax knowledge requirement.

Yes, you can. eProTax is one of the most reliable tax filing companies that you can hire for filing your tax return from the comfort of your home, office, or anywhere with an internet connection. We are also available to visit and help you to file your taxes at your home, office and even virtually.

You can choose eProTax to file your tax returns. Here’s why we are the best:

• File from any device
• File remotely
• Safe and secure
• Up to date on changes in U.S. tax laws
• Fastest tax refund
• We hunt for every tax break you deserve
• Customer friendly service

Yes. Compared to our competitors, we are 35-50% more affordable while still maintaining high quality service.

Yes. You can contact us between our working hours from Monday to Saturday all year long at 1-877-377-6829 or 1-877-EPROTAX.

The tax season starts from January 24th and continues till April 15th of each year.

If you file on a calendar year basis and your tax year ends on December 31st, the deadline to file your federal individual income tax return is April 15th of each year and March 15th, for business returns (S-Corp, Corp, LLC, Partnership) unless the date falls on a weekend or holiday, then the next working day will be defined as the deadline to file date.

It’s better to file your tax before the deadline. In case of an extension, you can file your return by October 15th each year for individuals and September 15th, for business returns (S-Corp, Corp, LLC, Partnership) unless the date falls on a weekend or holiday, then the next working day will be defined as the deadline to file your returns. 

While filing online, refunds are typically provided within 21 days; when mailing a paper return, refunds are typically granted within 42 days.

Tax brackets indicate the tax rate that will be applied to each component of your income. In 2023, for example, if you are single, the lowest tax rate of 10% is applied on your first $11,000 of income. The next 12% of your income is then taxed, and so on, until you reach the top of your taxable income.

When you sign up and select your desired package, you can simply go to the dashboard and choose from the three tax filing packages. If you’ve selected the virtual service, then all you have to do is login to your account or register if this is your first time with eProTax and then upload your documents, make an appointment and our agent will virtually file your tax returns.

Yes. We also provide Bookkeeping/Accounting and Payroll services at a low cost but with high quality services. If you are interested in these services, please ask our agent at 1-877-377-6829 or 1-877-EPROTAX for a free estimate.

You can contact us via email at tax@www.eprotax.com anytime OR via phone at 1-877-377-6829 or 1-877-EPROTAX during our business hours which are Monday through Friday 10 am to 6 pm U.S. CST or Saturday 11 am to 3 pm U.S. CST.